Support for utility specific issues

Because Bayou uses utility websites as a primary source for customer-permissioned utility data, at times there may be problems with a utility's website outside of Bayou's control which may cause interruptions in Bayou's product functionality. Unresolved occurrences of a utility specific issue will be posted on this page.

Notification time

Bayou will notify all customers via email of any such issues as quickly as possible and at least within 24 hours of encountering the issue.

Current issues

There are currently no known utility specific issues