Data unlocking overview

After a customer has established their utility connection, Bayou gathers all customer data made available by the utility. By default that data will be unlocked for access by a company and metered for monthly invoicing from Bayou to the company using Bayou's product.

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Bayou only charges for unlocked data

Data unlocking can be controlled:

• Today
  • At the company level across all end customer bills
  • For each individual end customer bill
• Coming soon:
  • At the individual meter level on each end customer bill

Until the ability to unlock data at the individual meter level is implemented in Bayou’s product:

• Bayou makes an assumption on a company's meter preference (electric, gas or both meter types) based on discussion with an individual company.
• Based on this assumption (which is communicated when a first invoice is sent to a company) Bayou only charges a company based on their meter preference.
• As an example, if a company's meter preference is electric meter data only, then the company will not be charged for any gas meter data.

A company can change their meter preference at any time by emailing [email protected].