Product support requests

All product support requests should be submitted to [email protected].

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In your email please include:

  1. A description of the issue
  2. Utility or utilities the issue is related to
  3. Any relevant Bayou product unique identifiers such as: customer ID(s), bill ID(s), interval ID(s)
  4. Any attachments which might be helpful (optionally)

Response time

Bayou strives to respond to all product support requests as quickly as possible and at least within 24 hours.